All Systems Operational

My Credit Manager Operational
90 days ago
99.98 % uptime
Today
Identity Protect Operational
90 days ago
100.0 % uptime
Today
Privacy Protect Operational
90 days ago
99.99 % uptime
Today
Offers Engine Operational
90 days ago
99.95 % uptime
Today
BuildCredit Rent Operational
90 days ago
99.95 % uptime
Today
BuildCredit Account Operational
90 days ago
100.0 % uptime
Today
Subscription Manager Operational
90 days ago
100.0 % uptime
Today
Student Loan Aid Operational
90 days ago
100.0 % uptime
Today
Financial Links Operational
90 days ago
99.99 % uptime
Today
My Home Value Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance Apr 16, 2026 22:00 - Apr 17, 2026 00:00 EDT

Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Posted on Apr 13, 2026 - 11:21 EDT

Scheduled Maintenance Apr 25, 2026 22:00 - Apr 26, 2026 00:00 EDT

Array will be performing scheduled database upgrades. During this time, you may experience brief, intermittent disruptions as systems transition within the cluster. We appreciate your patience as we work to improve performance and reliability.
Posted on Apr 15, 2026 - 13:11 EDT
Apr 16, 2026

No incidents reported today.

Apr 15, 2026

No incidents reported.

Apr 14, 2026
Resolved - This incident has been resolved.
Apr 14, 17:53 EDT
Investigating - We have been notified of a potential issue and are investigating.
Apr 14, 17:48 EDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Completed - The scheduled maintenance has been completed.
Apr 10, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:00 EDT
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Apr 6, 12:22 EDT
Apr 9, 2026
Apr 8, 2026
Resolved - This issue has been resolved. We’re continuing to monitor performance to ensure everything remains stable.
Apr 8, 16:03 EDT
Investigating - We have been notified of a potential issue and are investigating.
Apr 8, 15:44 EDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026
Completed - The scheduled maintenance has been completed.
Apr 5, 00:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 22:11 EDT
Scheduled - Planned Network Change –

Array will be adding additional source IP addresses to its outbound Cloud Network Address Translation (NAT) configuration.

This update supports platform scalability, resiliency, and continued service reliability. As part of this change, outbound traffic from Array services hosted in Google Cloud Platform (GCP) may originate from additional source IP addresses. Inbound traffic and any static service IPs will not be affected.

New IP range being added:
8.228.77.48/28

No existing IP ranges will be modified or removed.

Apr 4, 22:10 EDT
Apr 4, 2026
Apr 3, 2026
Completed - The scheduled maintenance has been completed.
Apr 3, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:00 EDT
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Mar 30, 12:15 EDT
Apr 2, 2026
Resolved - our monitoring indicated a low-volume occurrence of delayed response times for a small number of report storage / retrieval requests, we investigated and remediated.
Apr 2, 11:44 EDT
Investigating - We have been notified of a potential issue and are investigating.
Apr 2, 11:16 EDT