Array Status

Jul 20, 2026

No incidents reported today.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 15, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 EDT

Scheduled - As part of our ongoing efforts to improve platform stability, Array engineers will be implementing additional database resiliency enhancements following the service disruption on July 12. We appreciate your patience as we complete this work to strengthen the reliability of our platform.
Jul 14, 10:56 EDT

Jul 14, 2026

Investigating IDP System Issue

Resolved - This incident has been resolved.
Jul 14, 14:01 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 13:12 EDT

Update - We are continuing to monitor the delayed responses from an upstream data vendor that is periodically affecting searches for Neighborhood Watch.
Jul 14, 12:22 EDT

Update - We are continuing to investigate this issue.
Jul 14, 11:29 EDT

Investigating - We are currently experiencing delayed responses from an upstream data vendor affecting searching for Neighborhood Watch offenders, Telephone Spoofing alerts, Auto Title Monitoring alerts, Home Title Monitoring Alerts, and Court Record Monitoring. We are monitoring and will continue to provide updates.
Jul 14, 11:13 EDT

Investigating System Issue - Score Simulator

Resolved - This incident has been resolved.
Jul 14, 14:01 EDT

Update - We are continuing to investigate this issue.
Jul 14, 12:45 EDT

Investigating - We have been notified of a potential issue and are investigating.
Jul 14, 11:54 EDT

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 14, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 EDT

Scheduled - Customers may experience intermittent connectivity or brief service interruptions during the maintenance window.

As part of our ongoing efforts to improve platform stability, Array engineers will be implementing additional database resiliency enhancements following the service disruption on July 12. We appreciate your patience as we complete this work to strengthen the reliability of our platform.
Jul 13, 14:29 EDT

Jul 13, 2026

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 13, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 22:00 EDT

Scheduled - Impact: Intermittent Network interruptions.

Array will be performing power and network maintenance at one of its physical data center locations. There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate. All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Jun 29, 16:47 EDT

Investigating System Issue

Resolved - This incident has been resolved.
Jul 13, 01:55 EDT

Update - We are currently experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates
Jul 13, 01:30 EDT

Investigating - We have been notified of a potential issue and are investigating.
Jul 13, 01:18 EDT

Investigating System Issue - service outage

Resolved - This incident has been resolved.
Jul 13, 01:07 EDT

Monitoring - A fix has been applied and services are starting to recover
Jul 13, 00:54 EDT

Update - Engineering teams are bringing services back online and continuing their investigation.
Jul 13, 00:34 EDT

Identified - We have identified the root cause and are actively working to resolve a database issue.
Jul 12, 23:58 EDT

Update - We are continuing to investigate this issue.
Jul 12, 23:30 EDT

Investigating - We have been notified of a potential issue and are investigating.
Jul 12, 23:22 EDT

Jul 12, 2026

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 12, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 22:00 EDT

Scheduled - Impact: Intermittent Network interruptions.

Array will be performing power and network maintenance at one of its physical data center locations. There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate. All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Jun 29, 16:46 EDT

Jul 11, 2026

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 11, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 22:00 EDT

Scheduled - Impact: Intermittent Network interruptions.

Array will be performing power and network maintenance at one of its physical data center locations. There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate. All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Jun 29, 16:39 EDT

Investigating System Issue - continuing to investigate

Resolved - This incident has been resolved.
Jul 11, 00:06 EDT

Update - There are no new changes to report at this time. TransUnion continues to experience delayed responses, and their support teams are actively working on remediation.
Jul 10, 23:48 EDT

Update - TransUnion is continuing to experience delayed responses. TransUnion’s support teams are actively engaged and working to remediate the issue to restore services.
Jul 10, 22:37 EDT

Update - We are still experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates
Jul 10, 22:34 EDT

Update - We are currently experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates
Jul 10, 21:56 EDT

Update - We are continuing to investigate this issue.
Jul 10, 20:24 EDT

Investigating - We have been notified of a potential issue and are investigating.
Jul 10, 19:16 EDT

Jul 10, 2026

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 10, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 22:00 EDT

Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Jul 8, 13:01 EDT

Jul 9, 2026

Jul 8, 2026

No incidents reported.

Jul 7, 2026

Investigating System Issue - My Credit Manager Reports

Resolved - This incident has been resolved.
Jul 7, 23:23 EDT

Investigating - We have been notified of a potential issue and are investigating.
Jul 7, 23:06 EDT

Investigating Issues Affecting Multiple Products

Resolved - Services are restored
Jul 7, 12:38 EDT

Update - We have restored services and are continuing to monitor for performance issues
Jul 7, 12:22 EDT

Monitoring - As of 11:30 am ET, services are being restored. We are monitoring service improvement
Jul 7, 11:39 EDT

Update - Services are being restored
Jul 7, 11:34 EDT

Update - We have identified the problem and are working to restore service
Jul 7, 11:04 EDT

Update - We are actively working to restore service and will provide additional updates as more information becomes available.
Jul 7, 10:54 EDT

Identified - We are actively working to restore service and will provide additional updates as more information becomes available.
Jul 7, 10:53 EDT

Update - Our investigation is ongoing. We are actively working to restore service and will provide additional updates as more information becomes available.
Jul 7, 10:42 EDT

Update - Our investigation is ongoing. We are actively working on the issue and will provide updates as more information becomes available.
Jul 7, 10:40 EDT

Update - We are continuing to investigate this issue.
Jul 7, 10:34 EDT

Update - We are investigating an issue affecting Array products and will update as appropriate.
Jul 7, 10:30 EDT

Update - We have been notified of a potential issue affecting White label sites and are investigating.
Jul 7, 10:28 EDT

Investigating - We have been notified of a potential issue affecting Whitelabel sites and are investigating.
Jul 7, 10:24 EDT

Jul 6, 2026

Investigating Array+ Upgrade/Downgrade Issue

Resolved - This incident has been resolved.
Jul 6, 11:40 EDT

Identified - The issue has been identified and a fix is being implemented.
Jul 6, 11:05 EDT

Investigating - We have been notified of a potential issue affecting Array+ Upgrades/Downgrades and are investigating.
Jul 6, 10:31 EDT

All Systems Operational

Scheduled Maintenance

Scheduled Maintenance Jul `23`, `2026` `22:00` - Jul `24`, `2026` `00:00` EDT

Scheduled Maintenance Jul `26`, `2026` `06:00`-`10:00` EDT

Past Incidents

All Systems Operational

Related

Scheduled Maintenance

Scheduled Maintenance Jul 23, 2026 22:00 - Jul 24, 2026 00:00 EDT

Scheduled Maintenance Jul 26, 2026 06:00-10:00 EDT

Past Incidents

Scheduled Maintenance Jul `23`, `2026` `22:00` - Jul `24`, `2026` `00:00` EDT

Scheduled Maintenance Jul `26`, `2026` `06:00`-`10:00` EDT