All Systems Operational

My Credit Manager Operational
90 days ago
99.82 % uptime
Today
Identity Protect Operational
90 days ago
99.91 % uptime
Today
Privacy Protect Operational
90 days ago
99.93 % uptime
Today
Offers Engine Operational
90 days ago
99.92 % uptime
Today
Subscription Manager Operational
90 days ago
99.93 % uptime
Today
BuildCredit Rent Operational
90 days ago
100.0 % uptime
Today
Student Loan Aid Operational
90 days ago
100.0 % uptime
Today
Debt Navigator Operational
90 days ago
100.0 % uptime
Today
Financial Links Operational
90 days ago
100.0 % uptime
Today
My Home Value Operational
90 days ago
100.0 % uptime
Today
Financial Calculators Operational
90 days ago
99.65 % uptime
Today
BuildCredit Account Operational
90 days ago
100.0 % uptime
Today
Array + Operational
90 days ago
99.62 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance Sep 11, 2026 22:00 - Sep 12, 2026 02:00 EDT

Array will be performing power and network maintenance at one of its physical data center locations.  There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate.  All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Posted on Sep 04, 2026 - 09:46 EDT

Scheduled Maintenance Sep 12, 2026 22:00 - Sep 13, 2026 02:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 04, 2026 - 11:22 EDT
Scheduled - Array will be performing power and network maintenance at one of its physical data center locations.  There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate.  All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Sep 04, 2026 - 09:57 EDT

Sep 9, 2026

No incidents reported today.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Resolved - This incident has been resolved.
Sep 5, 21:41 EDT
Update - We are continuing to investigate this issue.
Sep 5, 21:14 EDT
Investigating - We are still investigating.
Sep 5, 21:14 EDT
Resolved - This incident has been resolved.
Sep 5, 18:35 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 5, 16:44 EDT
Investigating - We have identified an issue with our Alerts webhooks. Fix incoming.
Sep 5, 16:44 EDT

Sep 4, 2026

Completed - The scheduled maintenance has been completed.
Sep 4, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 22:00 EDT
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Aug 31, 12:05 EDT

Sep 3, 2026

Resolved - TransUnion services have remained stable, and we are no longer seeing the service issues impacting enrollments, Score Simulator, and report ordering. This incident is now resolved.
Sep 3, 14:14 EDT
Monitoring - TransUnion services are showing signs of recovery, and we are seeing successful responses resume. We will continue to monitor closely to ensure services remain stable.
Sep 3, 12:45 EDT
Update - We are continuing to monitor the ongoing service disruption with TransUnion. This may impact enrollments, Score Simulator, and report ordering from the TransUnion bureau. We will provide another update as more information becomes available.
Sep 3, 12:12 EDT
Update - We are currently investigating an issue with TransUnion. This may impact enrollments, score simulator, and report ordering from this bureau.
Sep 3, 11:00 EDT
Investigating - We have been notified of a potential issue and are investigating.
Sep 3, 10:33 EDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Resolved - The issue affecting Financial Calculators has been resolved, and functionality has been fully restored. Our teams have confirmed that the calculators are operating as expected. Thank you for your patience while we worked to resolve this issue.
Aug 31, 18:02 EDT
Update - A resolution has been implemented, and Financial Calculators are beginning to recover. We expect functionality to continue returning over the next several hours and will continue to monitor as services are restored.
Aug 31, 17:35 EDT
Monitoring - A resolution has been implemented, and Financial Calculators are beginning to recover. We expect functionality to continue returning over the next several hours and will continue to monitor as services are restored.
Aug 31, 17:35 EDT
Update - Our teams continue to make progress in addressing the issue affecting Financial Calculators. Work is ongoing, and we will share additional information as it becomes available.
Aug 31, 17:13 EDT
Update - Our teams continue to actively work toward resolving the issue affecting Financial Calculators. We will share additional information as it becomes available.
Aug 31, 15:22 EDT
Update - Our teams remain engaged in investigating the issue affecting Financial Calculators. We will provide another update as more information becomes available.
Aug 31, 14:19 EDT
Update - We are continuing to work on the issue affecting Financial Calculators at this time.
Aug 31, 13:35 EDT
Identified - The issue has been identified and our teams are working to resolve.
Aug 31, 10:42 EDT
Update - We have been notified of an issue impacting Financial Calculators and are investigating
Aug 31, 10:10 EDT
Investigating - We have been notified of an issue impacting Financial Calculators and are investigating
Aug 31, 10:07 EDT

Aug 30, 2026

Completed - The scheduled maintenance has been completed.
Aug 30, 02:00 EDT
Scheduled - As part of our ongoing efforts to improve platform stability, Array engineers will be implementing and testing network resilience enhancements. All efforts are being made to ensure the impact is minimized to our customers.
Aug 29, 22:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 22:15 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 29, 22:10 EDT
Scheduled - As part of our ongoing efforts to improve platform stability, Array engineers will be implementing and testing network resilience enhancements.   All efforts are being made to ensure the impact is minimized to our customers.
Aug 18, 11:37 EDT
Resolved - This incident has been resolved.
Aug 30, 01:16 EDT
Update - We are continuing to investigate this issue.
Aug 30, 00:40 EDT
Update - We are continuing to investigate this issue.
Aug 30, 00:32 EDT
Investigating - We have been notified of a potential issue and are investigating.
Aug 29, 23:29 EDT
Resolved - This incident has been resolved.
Aug 30, 00:44 EDT
Investigating - We have been notified of a potential issue and are investigating.
Aug 30, 00:40 EDT

Aug 29, 2026

Resolved - This incident has been resolved.
Aug 29, 22:10 EDT
Investigating - We have been notified of a potential issue and are investigating.
Aug 29, 22:04 EDT

Aug 28, 2026

Completed - The scheduled maintenance has been completed.
Aug 28, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 22:00 EDT
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Aug 24, 13:53 EDT

Aug 27, 2026

Aug 26, 2026

No incidents reported.