All Systems Operational

Uptime over the past 90 days. View historical uptime.
My Credit Manager Operational
90 days ago
100.0 % uptime
Today
Identity Protect Operational
90 days ago
100.0 % uptime
Today
Privacy Protect Operational
90 days ago
99.94 % uptime
Today
Offers Engine Operational
90 days ago
100.0 % uptime
Today
Build Credit Account Operational
90 days ago
100.0 % uptime
Today
Subscription Manager Operational
90 days ago
100.0 % uptime
Today
Student Loan Aid Operational
90 days ago
99.75 % uptime
Today
Financial Links Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 20, 2026

No incidents reported today.

Jan 19, 2026

No incidents reported.

Jan 18, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 18, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 22:00 EST
Scheduled - To maintain a secure and stable platform, Array will be performing upgrades to its database infrastructure. These improvements strengthen data protection and support long-term system reliability. All efforts are being made to minimize service impact; however, brief intermittent outages may occur during failover activities.
Jan 6, 15:06 EST
Jan 17, 2026
Jan 16, 2026
Investigating Privacy Protect Issue
Resolved - This incident has been resolved.
Jan 16, 15:12 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 15:04 EST
Investigating - We have been notified of a potential issue that may be causing delays in scans for some clients and are investigating.
Jan 16, 14:46 EST
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:00 EST
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Jan 12, 13:46 EST
Jan 15, 2026
Jan 14, 2026
Investigating Privacy Protect Issue
Resolved - This incident has been resolved.
Jan 14, 18:54 EST
Update - We have scaled up resources, and performance has returned back to normal. We will continue to monitor the situation.
Jan 14, 18:49 EST
Update - We have identified the issue and are working on a solution.
Jan 14, 18:31 EST
Update - We have been notified of a potential issue with Privacy Protect and are investigating.
Jan 14, 18:04 EST
Investigating - We have been notified of a potential issue with Privacy Protect and are investigating.
Jan 14, 17:58 EST
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jan 8, 23:56 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 22:56 EST
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Jan 8, 22:55 EST
Investigating System Issue
Resolved - This incident has been resolved.
Jan 8, 22:52 EST
Update - We are continuing to investigate this issue.
Jan 8, 22:13 EST
Investigating - We’ve been made aware of a potential issue with our documentation page and are currently investigating
Jan 8, 22:05 EST
Investigating Issue with Score Simulator
Resolved - This incident has been resolved.
Jan 8, 16:48 EST
Update - We are continuing to investigate this issue.
Jan 8, 16:22 EST
Investigating - We have been notified of a potential issue with Score Simulator having loading issues for some clients.
Jan 8, 15:18 EST
Jan 7, 2026

No incidents reported.

Jan 6, 2026
Investigating System Issue
Resolved - This incident has been resolved.
Jan 6, 08:54 EST
Update - We are still investigating the issue.
Jan 6, 07:17 EST
Update - We are continuing to investigate this issue.
Jan 6, 05:28 EST
Investigating - We have been notified of a potential issue and are investigating.
Jan 6, 05:01 EST
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