All Systems Operational

Uptime over the past 90 days. View historical uptime.
My Credit Manager Operational
90 days ago
99.98 % uptime
Today
Identity Protect Operational
90 days ago
100.0 % uptime
Today
Privacy Protect Operational
90 days ago
99.99 % uptime
Today
Offers Engine Operational
90 days ago
99.95 % uptime
Today
Build Credit Account Operational
90 days ago
100.0 % uptime
Today
Subscription Manager Operational
90 days ago
100.0 % uptime
Today
Student Loan Aid Operational
90 days ago
100.0 % uptime
Today
Financial Links Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Mar 8, 2026 08:00-12:00 EDT

Array will be conducting planned database patching and maintenance.  Due to failover activity throughout, you may experience brief service interruptions
Posted on Mar 02, 2026 - 09:27 EST

Scheduled Maintenance Mar 8, 2026 22:00 - Mar 9, 2026 00:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Mar 02, 2026 - 10:26 EST
Mar 6, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 22:00 EST
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Mar 2, 12:49 EST
Mar 5, 2026
Investigating Privacy Protect Webhooks Issue
Resolved - This incident has been resolved.
Mar 5, 15:51 EST
Update - We are continuing to investigate this issue.
Mar 5, 15:44 EST
Investigating - We have been notified of a potential issue and are investigating.
Mar 5, 15:34 EST
Investigating Sandbox API System Issue
Resolved - This incident has been resolved.
Mar 5, 13:27 EST
Investigating - We have been notified of a potential issue affecting sandbox APIs and are investigating.
Mar 5, 12:40 EST
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 1, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 22:00 EST
Scheduled - Array will be conducting planned network failover testing to validate the resilience and reliability of it's systems. During this time, you may experience brief and intermittent connectivity disruptions.
Feb 17, 13:04 EST
Feb 28, 2026
Feb 27, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 27, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:00 EST
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Feb 23, 12:30 EST
Feb 26, 2026
Investigating Offers Engine Issue
Resolved - This incident has been resolved.
Feb 26, 13:10 EST
Update - We are continuing to work on this issue. We will provide update shortly.
Feb 26, 12:37 EST
Identified - We are continuing to work on this issue. We will provide update shortly.
Feb 26, 11:35 EST
Update - We are investigating an issue with blank offers being returned for Offers engine
Feb 26, 10:08 EST
Investigating - We have been notified of a potential issue and are investigating.
Feb 26, 09:59 EST
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 22, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 06:00 EST
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Feb 17, 13:01 EST
Infrastructure Updates for WhiteLabel Sites
Completed - The scheduled maintenance has been completed.
Feb 22, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 22:00 EST
Scheduled - We will be performing a scheduled infrastructure update for some our white label environments.

During this maintenance window, clients included in the change request may experience a brief service interruption of approximately 2 to 3 minutes while we transition them to the new server.

We do not anticipate any additional impact beyond this short downtime. Our team will be monitoring the transition closely to ensure everything is restored quickly and smoothly.
Feb 20, 13:34 EST
Feb 21, 2026
Feb 20, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 20, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:00 EST
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Feb 17, 13:00 EST
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