All Systems Operational

Uptime over the past 90 days. View historical uptime.
My Credit Manager Operational
90 days ago
99.98 % uptime
Today
Identity Protect Operational
90 days ago
100.0 % uptime
Today
Privacy Protect Operational
90 days ago
99.99 % uptime
Today
Offers Engine Operational
90 days ago
99.95 % uptime
Today
BuildCredit Rent Operational
90 days ago
99.95 % uptime
Today
BuildCredit Account Operational
90 days ago
100.0 % uptime
Today
Subscription Manager Operational
90 days ago
100.0 % uptime
Today
Student Loan Aid Operational
90 days ago
100.0 % uptime
Today
Financial Links Operational
90 days ago
99.99 % uptime
Today
My Home Value Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Apr 16, 2026 22:00 - Apr 17, 2026 00:00 EDT

Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Posted on Apr 13, 2026 - 11:21 EDT
Apr 13, 2026

No incidents reported today.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 10, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:00 EDT
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Apr 6, 12:22 EDT
Apr 9, 2026
Apr 8, 2026
Investigating My Credit Manager System Issue
Resolved - This issue has been resolved. We’re continuing to monitor performance to ensure everything remains stable.
Apr 8, 16:03 EDT
Investigating - We have been notified of a potential issue and are investigating.
Apr 8, 15:44 EDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026
Planned Network Change Maintenance
Completed - The scheduled maintenance has been completed.
Apr 5, 00:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 22:11 EDT
Scheduled - Planned Network Change –

Array will be adding additional source IP addresses to its outbound Cloud Network Address Translation (NAT) configuration.

This update supports platform scalability, resiliency, and continued service reliability. As part of this change, outbound traffic from Array services hosted in Google Cloud Platform (GCP) may originate from additional source IP addresses. Inbound traffic and any static service IPs will not be affected.

New IP range being added:
8.228.77.48/28

No existing IP ranges will be modified or removed.
Apr 4, 22:10 EDT
Apr 4, 2026
Apr 3, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 3, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:00 EDT
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Mar 30, 12:15 EDT
Apr 2, 2026
Investigating System Issue
Resolved - our monitoring indicated a low-volume occurrence of delayed response times for a small number of report storage / retrieval requests, we investigated and remediated.
Apr 2, 11:44 EDT
Investigating - We have been notified of a potential issue and are investigating.
Apr 2, 11:16 EDT
Apr 1, 2026
Investigating Financial Links Issue
Resolved - This incident has been resolved.
Apr 1, 18:19 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 1, 18:03 EDT
Update - We are investigating a potential issue affecting Financial Links.
Apr 1, 17:48 EDT
Investigating - We have been notified of a potential issue affecting Financial Links and are investigating.
Apr 1, 17:41 EDT
Mar 31, 2026
Investigating Multiple System Issue
Resolved - All systems have stabilized all services to a steady state volume.
Mar 31, 16:03 EDT
Update - We are currently investigating a potential issue that may impact Reporting, Privacy, and Identity services. During this time, you may experience degraded performance. Our team is actively working to identify the cause and will provide updates as more information becomes available.
Mar 31, 15:40 EDT
Update - We are continuing to investigate this issue.
Mar 31, 15:37 EDT
Investigating - We have been notified of a potential issue and are investigating.
Mar 31, 15:31 EDT
Mar 30, 2026
Investigating Privacy Protect System Issue
Resolved - We observed an issue with the RabbitMQ cluster in shared prod. The cluster was reconnected and services are restored.
Mar 30, 12:49 EDT
Update - We are continuing to investigate this issue.
Mar 30, 12:12 EDT
Investigating - We have been notified of a potential Privacy Protect issue causing downtime for priority scans for shared prod and are investigating.
Mar 30, 12:04 EDT
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