All Systems Operational

Uptime over the past 90 days. View historical uptime.
My Credit Manager Operational
Identity Protect Operational
Privacy Protect Operational
Offers Engine Operational
Subscription Manager Operational
BuildCredit Rent Operational
Student Loan Aid Operational
Debt Navigator Operational
Financial Links Operational
My Home Value Operational
Financial Calculators Operational
BuildCredit Account Operational
Array + Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 25, 2026

No incidents reported today.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:00 EDT
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Oct 19, 11:53 EDT

Oct 22, 2026

Brief Disruption to Whitelabel Payments and TransUnion Alerts
Resolved - On October 22, 2026, between 6:44 AM and 6:53 AM ET, White Label Sites Payments and TransUnion (TUI) Alerts experienced a brief service disruption.

The issue has been resolved, and affected services have returned to normal operation.
Oct 22, 06:44 EDT

Oct 21, 2026

BrandYourself.com and HelloPrivacy.com Temporarily Unavailable
Resolved - The security patch has been successfully applied, and access to BrandYourself.com and HelloPrivacy.com has been restored. Both services are operating normally, and this incident is resolved.
Oct 21, 18:03 EDT
Identified - We are continuing to apply the security patch, and BrandYourself.com and HelloPrivacy.com remain temporarily unavailable. We will provide another update as soon as additional information is available or access has been restored.
Oct 21, 11:14 EDT
Investigating - BrandYourself.com and HelloPrivacy.com are temporarily unavailable while we apply a security patch. We’ll provide an update once access has been restored.
Oct 21, 09:30 EDT
Security Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 12:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 09:20 EDT
Scheduled - Protecting customer data is Array's highest priority. As a result of recently announced critical vulnerabilities affecting PHP, certain Array systems will undergo emergency patching today. Services may be unavailable for the duration. All efforts are being made to provide a secure and minimally impactful maintenance.
Oct 21, 09:19 EDT

Oct 20, 2026

Investigating Intermittent Equifax Errors
Resolved - Equifax error rates and response times have returned to normal. We will continue to monitor for any further issues.
Oct 20, 04:37 EDT
Update - The Equifax issue remains ongoing. We are continuing to monitor and will provide updates as more information becomes available.
Oct 20, 04:03 EDT
Update - Intermittent Equifax failures continue to affect production requests for 1B credit reports, VantageScore, and monitoring enrollment. Successful requests are also experiencing slower response times than normal. We are continuing to monitor the issue and will provide further updates as available.
Oct 20, 03:14 EDT
Identified - The Equifax error rate has decreased, though response times remain elevated. We are continuing to monitor and will provide further updates as available.
Oct 20, 03:02 EDT
Investigating - Equifax is returning intermittent gateway timeout errors affecting a small portion of requests. We are monitoring the issue and will provide updates as more information becomes available.
Oct 20, 02:35 EDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

Scheduled upcoming maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 22:00 EDT
Scheduled - Array will be performing routine system maintenance. During this time, customers may experience brief service interruptions as workloads are adjusted or relocated.  All efforts are being taken to minimize disruptions and customer impact.
Oct 7, 15:21 EDT

Oct 17, 2026

Oct 16, 2026

Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 22:00 EDT
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Oct 13, 11:19 EDT

Oct 15, 2026

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Investigating System Issue
Resolved - A fix has been implemented, and files are being processed correctly. We are working with the bureau to backfill any missed alerts.
Oct 11, 17:22 EDT
Monitoring - A fix has been implemented, and we are monitoring the results.
Oct 11, 17:04 EDT
Update - We are continuing to investigate this issue.
Oct 11, 16:58 EDT
Update - We are continuing to investigate this issue.
Oct 11, 16:34 EDT
Update - We are continuing to investigate the delay in Equifax Credit Alert data.
Oct 11, 16:07 EDT
Update - Credit alerts are currently delayed for Equifax customers. We are currently investigating this issue.
Oct 11, 15:38 EDT
Investigating - We have been notified of a potential issue and are investigating.
Oct 11, 15:24 EDT
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