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All Systems Operational
Uptime over the past 90 days. View historical uptime.
My Credit Manager
Operational
90 days ago
99.81
% uptime
Today
Identity Protect
Operational
90 days ago
99.91
% uptime
Today
Privacy Protect
Operational
90 days ago
99.92
% uptime
Today
Offers Engine
Operational
90 days ago
99.92
% uptime
Today
Subscription Manager
Operational
90 days ago
99.92
% uptime
Today
BuildCredit Rent
Operational
90 days ago
99.99
% uptime
Today
Student Loan Aid
Operational
90 days ago
99.99
% uptime
Today
Debt Navigator
Operational
90 days ago
100.0
% uptime
Today
Financial Links
Operational
90 days ago
100.0
% uptime
Today
My Home Value
Operational
90 days ago
99.96
% uptime
Today
Financial Calculators
Operational
90 days ago
100.0
% uptime
Today
BuildCredit Account
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 24, 2026
Resolved -
This incident has been resolved and credit reports should now be returning data successfully.
Jul 24, 13:26 EDT
Jul 24, 13:26 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 24, 13:05 EDT
Jul 24, 13:05 EDT
Update -
We are currently working on a fix for the identified issue.
Jul 24, 12:23 EDT
Jul 24, 12:23 EDT
Identified -
We have identified the issue.
Jul 24, 11:31 EDT
Jul 24, 11:31 EDT
Update -
We are continuing to investigate this issue.
Jul 24, 10:59 EDT
Jul 24, 10:59 EDT
Investigating -
We are currently investigating the issue.
Jul 24, 10:54 EDT
Jul 24, 10:54 EDT
Completed -
The scheduled maintenance has been completed.
Jul 24, 00:00 EDT
Jul 24, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 22:00 EDT
Jul 23, 22:00 EDT
Scheduled -
Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Jul 20, 11:18 EDT
Jul 20, 11:18 EDT
Jul 23, 2026
Jul 22, 2026
No incidents reported.
Jul 21, 2026
No incidents reported.
Jul 20, 2026
No incidents reported.
Jul 19, 2026
No incidents reported.
Jul 18, 2026
No incidents reported.
Jul 17, 2026
No incidents reported.
Jul 16, 2026
No incidents reported.
Jul 15, 2026
Completed -
The scheduled maintenance has been completed.
Jul 15, 02:00 EDT
Jul 15, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 EDT
Jul 14, 22:00 EDT
Scheduled -
As part of our ongoing efforts to improve platform stability, Array engineers will be implementing additional database resiliency enhancements following the service disruption on July 12. We appreciate your patience as we complete this work to strengthen the reliability of our platform.
Jul 14, 10:56 EDT
Jul 14, 10:56 EDT
Jul 14, 2026
Resolved -
This incident has been resolved.
Jul 14, 14:01 EDT
Jul 14, 14:01 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 14, 13:12 EDT
Jul 14, 13:12 EDT
Update -
We are continuing to monitor the delayed responses from an upstream data vendor that is periodically affecting searches for Neighborhood Watch.
Jul 14, 12:22 EDT
Jul 14, 12:22 EDT
Update -
We are continuing to investigate this issue.
Jul 14, 11:29 EDT
Jul 14, 11:29 EDT
Investigating -
We are currently experiencing delayed responses from an upstream data vendor affecting searching for Neighborhood Watch offenders, Telephone Spoofing alerts, Auto Title Monitoring alerts, Home Title Monitoring Alerts, and Court Record Monitoring. We are monitoring and will continue to provide updates.
Jul 14, 11:13 EDT
Jul 14, 11:13 EDT
Resolved -
This incident has been resolved.
Jul 14, 14:01 EDT
Jul 14, 14:01 EDT
Update -
We are continuing to investigate this issue.
Jul 14, 12:45 EDT
Jul 14, 12:45 EDT
Investigating -
We have been notified of a potential issue and are investigating.
Jul 14, 11:54 EDT
Jul 14, 11:54 EDT
Completed -
The scheduled maintenance has been completed.
Jul 14, 02:00 EDT
Jul 14, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 EDT
Jul 13, 22:00 EDT
Scheduled -
Customers may experience intermittent connectivity or brief service interruptions during the maintenance window.
As part of our ongoing efforts to improve platform stability, Array engineers will be implementing additional database resiliency enhancements following the service disruption on July 12. We appreciate your patience as we complete this work to strengthen the reliability of our platform.
Jul 13, 14:29 EDT
As part of our ongoing efforts to improve platform stability, Array engineers will be implementing additional database resiliency enhancements following the service disruption on July 12. We appreciate your patience as we complete this work to strengthen the reliability of our platform.
Jul 13, 14:29 EDT
Jul 13, 2026
Completed -
The scheduled maintenance has been completed.
Jul 13, 02:00 EDT
Jul 13, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 22:00 EDT
Jul 12, 22:00 EDT
Scheduled -
Impact: Intermittent Network interruptions.
Array will be performing power and network maintenance at one of its physical data center locations. There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate. All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Jun 29, 16:47 EDT
Array will be performing power and network maintenance at one of its physical data center locations. There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate. All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Jun 29, 16:47 EDT
Resolved -
This incident has been resolved.
Jul 13, 01:55 EDT
Jul 13, 01:55 EDT
Update -
We are currently experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates
Jul 13, 01:30 EDT
Jul 13, 01:30 EDT
Investigating -
We have been notified of a potential issue and are investigating.
Jul 13, 01:18 EDT
Jul 13, 01:18 EDT
Resolved -
This incident has been resolved.
Jul 13, 01:07 EDT
Jul 13, 01:07 EDT
Monitoring -
A fix has been applied and services are starting to recover
Jul 13, 00:54 EDT
Jul 13, 00:54 EDT
Update -
Engineering teams are bringing services back online and continuing their investigation.
Jul 13, 00:34 EDT
Jul 13, 00:34 EDT
Identified -
We have identified the root cause and are actively working to resolve a database issue.
Jul 12, 23:58 EDT
Jul 12, 23:58 EDT
Update -
We are continuing to investigate this issue.
Jul 12, 23:30 EDT
Jul 12, 23:30 EDT
Investigating -
We have been notified of a potential issue and are investigating.
Jul 12, 23:22 EDT
Jul 12, 23:22 EDT
Jul 12, 2026
Completed -
The scheduled maintenance has been completed.
Jul 12, 02:00 EDT
Jul 12, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 22:00 EDT
Jul 11, 22:00 EDT
Scheduled -
Impact: Intermittent Network interruptions.
Array will be performing power and network maintenance at one of its physical data center locations. There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate. All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Jun 29, 16:46 EDT
Array will be performing power and network maintenance at one of its physical data center locations. There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate. All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Jun 29, 16:46 EDT
Jul 11, 2026
Completed -
The scheduled maintenance has been completed.
Jul 11, 02:00 EDT
Jul 11, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 22:00 EDT
Jul 10, 22:00 EDT
Scheduled -
Impact: Intermittent Network interruptions.
Array will be performing power and network maintenance at one of its physical data center locations. There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate. All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Jun 29, 16:39 EDT
Array will be performing power and network maintenance at one of its physical data center locations. There is a likelihood that brief, intermittent network disruptions will occur during the above noted dates and times as workloads are shifted to accommodate. All efforts are being made to ensure the maintenance is as seamless as possible for our customers.
Jun 29, 16:39 EDT
Resolved -
This incident has been resolved.
Jul 11, 00:06 EDT
Jul 11, 00:06 EDT
Update -
There are no new changes to report at this time. TransUnion continues to experience delayed responses, and their support teams are actively working on remediation.
Jul 10, 23:48 EDT
Jul 10, 23:48 EDT
Update -
TransUnion is continuing to experience delayed responses. TransUnion’s support teams are actively engaged and working to remediate the issue to restore services.
Jul 10, 22:37 EDT
Jul 10, 22:37 EDT
Update -
We are still experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates
Jul 10, 22:34 EDT
Jul 10, 22:34 EDT
Update -
We are currently experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates
Jul 10, 21:56 EDT
Jul 10, 21:56 EDT
Update -
We are continuing to investigate this issue.
Jul 10, 20:24 EDT
Jul 10, 20:24 EDT
Investigating -
We have been notified of a potential issue and are investigating.
Jul 10, 19:16 EDT
Jul 10, 19:16 EDT
Jul 10, 2026
Completed -
The scheduled maintenance has been completed.
Jul 10, 00:00 EDT
Jul 10, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 22:00 EDT
Jul 9, 22:00 EDT
Scheduled -
Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Jul 8, 13:01 EDT
Jul 8, 13:01 EDT