Investigating System Issue

Incident Report for Array

Resolved

A fix has been implemented, and files are being processed correctly. We are working with the bureau to backfill any missed alerts.
Posted Oct 11, 2026 - 17:22 EDT

Monitoring

A fix has been implemented, and we are monitoring the results.
Posted Oct 11, 2026 - 17:04 EDT

Update

We are continuing to investigate this issue.
Posted Oct 11, 2026 - 16:58 EDT

Update

We are continuing to investigate this issue.
Posted Oct 11, 2026 - 16:34 EDT

Update

We are continuing to investigate the delay in Equifax Credit Alert data.
Posted Oct 11, 2026 - 16:07 EDT

Update

Credit alerts are currently delayed for Equifax customers. We are currently investigating this issue.
Posted Oct 11, 2026 - 15:38 EDT

Investigating

We have been notified of a potential issue and are investigating.
Posted Oct 11, 2026 - 15:24 EDT
This incident affected: My Credit Manager.