Investigating Intermittent Equifax Errors

Incident Report for Array

Resolved

Equifax error rates and response times have returned to normal. We will continue to monitor for any further issues.
Posted Oct 20, 2026 - 04:37 EDT

Update

The Equifax issue remains ongoing. We are continuing to monitor and will provide updates as more information becomes available.
Posted Oct 20, 2026 - 04:03 EDT

Update

Intermittent Equifax failures continue to affect production requests for 1B credit reports, VantageScore, and monitoring enrollment. Successful requests are also experiencing slower response times than normal. We are continuing to monitor the issue and will provide further updates as available.
Posted Oct 20, 2026 - 03:14 EDT

Identified

The Equifax error rate has decreased, though response times remain elevated. We are continuing to monitor and will provide further updates as available.
Posted Oct 20, 2026 - 03:02 EDT

Investigating

Equifax is returning intermittent gateway timeout errors affecting a small portion of requests. We are monitoring the issue and will provide updates as more information becomes available.
Posted Oct 20, 2026 - 02:35 EDT
This incident affected: My Credit Manager.