Investigating System Issue - service outage

Incident Report for Array

Resolved

This incident has been resolved.
Posted Jul 13, 2026 - 01:07 EDT

Monitoring

A fix has been applied and services are starting to recover
Posted Jul 13, 2026 - 00:54 EDT

Update

Engineering teams are bringing services back online and continuing their investigation.
Posted Jul 13, 2026 - 00:34 EDT

Identified

We have identified the root cause and are actively working to resolve a database issue.
Posted Jul 12, 2026 - 23:58 EDT

Update

We are continuing to investigate this issue.
Posted Jul 12, 2026 - 23:30 EDT

Investigating

We have been notified of a potential issue and are investigating.
Posted Jul 12, 2026 - 23:22 EDT
This incident affected: My Credit Manager.