Performance Update: We are currently experiencing a delay in publishing data to the Client Console reporting system. Our team is actively working on resolving the issue. Data will populate once this is resolved. Further updates will be available daily by 12:00 PM Eastern.

Investigating issue with our system

Incident Report for Array

Resolved

This incident has been resolved.
Posted Jan 27, 2026 - 11:21 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 27, 2026 - 11:20 EST

Update

We are continuing to investigate this issue.
Posted Jan 27, 2026 - 11:11 EST

Investigating

We have been notified of a potential issue and are investigating.
Posted Jan 27, 2026 - 10:51 EST
This incident affected: My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, Build Credit Account, Subscription Manager, Student Loan Aid, and Financial Links.
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