Privacy Protect Degraded Services

Incident Report for Array

Resolved

This incident has been resolved.
Posted Jul 27, 2025 - 14:16 EDT

Update

A fix has been implemented and we are currently monitoring the results.
Posted Jul 27, 2025 - 13:50 EDT

Update

A fix has been implemented and we are currently monitoring the results. All scan and removal operations appear to have resumed.
Posted Jul 27, 2025 - 13:14 EDT

Monitoring

A fix has been implemented and we are currently monitoring the results. All scan and removal operations appear to have resumed.
Posted Jul 27, 2025 - 12:43 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 27, 2025 - 12:30 EDT

Investigating

We are currently investigating a degradation in the Privacy Protect product. Some Priority Scans are stuck in the queue, causing delays in scan operations.
Posted Jul 27, 2025 - 12:08 EDT
This incident affected: Privacy Protect.
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