Services are currently recovered and we are closely monitoring for any further disruptions.
Posted Oct 20, 2025 - 17:22 EDT
Update
We are continuing to work on this issue. This is directly impacting authentication, Privacy Protect, Credit Alerts, Reporting, as well as other services.
Posted Oct 20, 2025 - 16:44 EDT
Identified
We' are currently impacted by the AWS outage that has caused failure with two third party services some of our services depend on. This is directly impacting authentication as well as other services.
Posted Oct 20, 2025 - 16:30 EDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 16:22 EDT
Update
We are currently investigating an issue affecting MCM products.
Posted Oct 20, 2025 - 15:58 EDT
Investigating
We have been notified of a potential issue and are investigating.
Posted Oct 20, 2025 - 15:53 EDT
This incident affected: My Credit Manager and Privacy Protect.