All Systems Operational

Uptime over the past 90 days. View historical uptime.
My Credit Manager Operational
90 days ago
99.88 % uptime
Today
Identity Protect Operational
90 days ago
99.96 % uptime
Today
Privacy Protect Operational
90 days ago
99.9 % uptime
Today
Offers Engine Operational
90 days ago
99.89 % uptime
Today
Build Credit Account Operational
90 days ago
99.96 % uptime
Today
Subscription Manager Operational
90 days ago
99.96 % uptime
Today
Student Loan Aid Operational
90 days ago
99.74 % uptime
Today
Financial Links Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 13, 2025

No incidents reported today.

Dec 12, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 12, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 22:00 EST
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Dec 8, 12:57 EST
Dec 11, 2025
Dec 10, 2025
Investigating System Issue
Resolved - We have identified an issue with Privacy Protect scan and dashboard components loading in our sandbox environment. This is not effecting the production environment.
Dec 10, 12:38 EST
Update - We are seeing issues with the Privacy Protect scan and dashboard components loading. We are investigating.
Dec 10, 12:28 EST
Investigating - We have been notified of a potential issue and are investigating.
Dec 10, 12:26 EST
Some CP7 customer might see slow performance
Resolved - This incident has been resolved.
Dec 10, 10:23 EST
Investigating - We have been notified of a potential issue that might be affecting white label clients and are investigating.
Dec 10, 10:14 EST
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025
Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Dec 6, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 23:00 EST
Scheduled - Impact: Minimal service impact expected
Due to the nature of the emergency maintenance, we may experience brief, intermittent service interruption as services reset. All efforts are being made to minimize such impact.
Dec 5, 18:48 EST
Dec 5, 2025
Investigating System Issue
Resolved - This incident has been resolved.
Dec 5, 17:38 EST
Update - We are currently investigating an issue with intermittent payment/enrollment failures
Dec 5, 17:10 EST
Investigating - We have been notified of a potential issue and are investigating.
Dec 5, 16:29 EST
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 22:00 EST
Scheduled - Array will be continuing routine, non-impactful maintenance. These ongoing updates are essential to maintain optimal resiliency and security. Workloads will be shifted as needed to ensure there is no impact to production workloads.
Dec 2, 19:44 EST
Dec 4, 2025
Dec 3, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 22:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 22:00 EST
Scheduled - Array will be deploying a critical patch to its datacenter services. No impact is expected; changes have been validated to be seamless. Please contact us if you have any questions.
Nov 25, 17:44 EST
Dec 2, 2025
Investigating Privacy Protect Issue
Resolved - This incident has been resolved.
Dec 2, 10:50 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 10:26 EST
Update - We are continuing to investigate this issue.
Dec 2, 10:17 EST
Investigating - We have been notified of a potential issue and are investigating.
Dec 2, 10:11 EST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

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